Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Effective Date: February 9, 2025

VitalCheck Health Consult ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the VitalCheck mobile application and website (the "Service").

1 Information We Collect

When you use VitalCheck, we may collect the following information:

a. Personal Information

  • Full name
  • Email address
  • Phone number

b. Health-Related Information

  • Appointment details (such as preferred doctor, date, time)
  • Reason for consultation (if provided by the user)

c. Technical Information

  • Device information
  • App usage data (for performance and security)

2 How We Use Your Information

We use the information collected to:

  • Enable appointment booking with healthcare professionals
  • Connect users with licensed doctors or clinics
  • Communicate appointment updates and reminders
  • Improve app functionality and user experience
  • Ensure security and prevent fraud

3 Sharing of Information

We may share your information only when necessary, including:

  • With licensed healthcare professionals or clinics for the purpose of fulfilling appointment bookings
  • With service providers who help operate the app (e.g., hosting, analytics), under confidentiality obligations
⚠️ Important: We do not sell user data to third parties.

4 Data Security

We take reasonable measures to protect user data, including:

  • Secure servers
  • Encrypted communication (HTTPS)
  • Restricted access to personal information

However, no method of transmission over the internet is 100% secure. We encourage users to take appropriate precautions when sharing sensitive information.

5 User Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and personal data

To make any request, please contact us using the details provided at the end of this policy.

6 Children's Privacy

VitalCheck is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

7 Medical Disclaimer

Important Notice: VitalCheck does not provide medical advice, diagnosis, or treatment. The app is intended solely to facilitate appointment booking with licensed healthcare professionals. Always consult a qualified healthcare provider regarding medical concerns.

8 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9 Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Get in Touch

We aim to respond to all inquiries within 48 hours during business days.